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Pet Policy

Can I bring my pet to Turtle Creek Casino & Hotel?

We are pleased to welcome trained service animals, but pets and emotional support animals are not permitted in the casino or hotel.

Is there a pet fee?

We do not charge a fee for service animals. If a guest brings a pet or an emotional support animal, we will charge a $250 pet fee to the credit card on file for the room. Other fees (for cleaning, etc.) may apply.

I’m traveling with a service animal. Do I need to tell someone at Turtle Creek Casino & Hotel?

Yes, please notify the front desk staff at check-in if you are traveling with a service animal. If the tasks your service animal performs are not obvious, a guest service representative may ask if your animal is required because of a disability and what work the animal is trained to perform.

Do you have any other questions?

Please contact a guest services representative at 800-922-2946.

If you would like to learn more about the differences between service animals, emotional support animals, and pets, please visit Michigan.gov to read about Michigan and ADA guidelines.

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